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Atlassian Says Ongoing Outage Might Last Two More Weeks

Atlassian Says Ongoing Outage Might Last Two More Weeks

Software development and collaboration tool maker Atlassian estimates it might take two more weeks to restore all customer instances impacted by a week-long ongoing outage affecting its cloud services.

Seven days later, the company’s status page still shows ‘Active Incidents’ for Jira Software, Jira Work Management, Jira Service Management, Confluence, Opsgenie, Statuspage, and Atlassian Access.

While the impact on businesses using its products is undeniable, Atlassian said only around 400 of its more than 200,000 customers are affected.

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When BleepingComputer first reported on this prolonged outage, Atlassian told us that a routine maintenance script “unintentionally” disabled a small number of sites, blocking customers’ access to their products and data.

This cloud services outage comes after Atlassian’s co-founder and co-CEO Scott Farquhar announced in October 2020 that the company will no longer sell licenses for on-premises products starting February 2021 and discontinue support three years later, on February 2, 2024.

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BleepingComputer has reached out to Atlassian with further questions regarding the incident and will update the story if we receive a response.



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