The Do Not Call Registry (DNC Registry Singapore) benefits consumers who wish to stop receiving telemarketing messages through phone calls, SMS, or fax. This provision covers your home, office, and mobile numbers. The good news? Registration is free and has no expiration date.
It should be noted that under the Personal Data Protection (Amendment) Act 2020, the validity of the results generated from the DNC Registry has been amended from 30 to 21 calendar days effective 1 February 2021. This means that individuals should stop receiving telemarketing messages from organisations 21 calendar days after their registration.
The DNC Registry Singapore is only one of the several provisions under the Personal Data Protection Act 2012 (PDPA). It pays to be aware of the entire scope, something you can achieve with sufficient training on the subject matter. Let Privacy Ninja give you a lowdown of the PDPA, such as the 9 core PDPA obligations, existing PDPA non-compliance in the office, and more. Get started here >>
We are all consumers in one way or another. Surely, we have all gone through the experience of receiving unwanted calls or text messages from persistent salespersons. We understand how annoying this can be, especially when we get a barrage of unwanted messages.
In Singapore, this is mitigated through the inclusion of the DNC Registry provisions under the PDPA. Organisations are prohibited from sending marketing messages to Singapore telephone numbers enrolled in the DNC Registry.
An organisation’s marketing messages are covered in the DNC provisions (including voice calls, SMS, or fax messages) if the purposes are for:
Regardless of your organisation’s method of deploying marketing messages – whether directly or tapping another organisation to do so – you must see to it that these messages are not sent to Singapore telephone numbers enrolled in the DNC Registry.
Since the DNC Registry provisions affect both consumers and organisations, it is crucial to understand the impact on both sides of the fence.
Also Read: The 3 Main Benefits of PDPA For Your Business
Also Read: The 5 Benefits Of Outsourcing Data Protection Officer Service
Are you a business entity? Make sure the personal data of individuals under your management (including telephone numbers) is kept safe. One way to do this is through regular penetration testing, where vulnerabilities and potential breaches are kept at bay. Let Privacy Ninja’s team of ethical hackers help your company find security vulnerabilities before the bad guys do. Learn more today >>
It should be noted that any third-party service providers offering services to the DNC Registry Singapore are not associated with, endorsed or authorised by the PDPC. Both individuals and businesses that wish for a DNC Registry account with the PDPC must only do so through their official website at www.dnc.gov.sg or via PDPC’s official SMS and toll-free numbers.
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