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PDPA Obligations for Organizational Compliance (SkillsFuture Credit Eligible)

TRAINING INFORMATION

PDPA Obligations for Organizational Compliance

What’s In It For Me

You will gain an overview and understanding of the 9 core PDPA obligations
Learn on the legislative and regulatory requirements of PDPA
Learn how to identify existing PDPA non-compliance at the workplace
Value add to your organization by forming your PDPA steering committee

Course Overview

With the passing of the Personal Data Protection Act (PDPA) 2012, we have a fiduciary duty to learn the obligations, develop and implement sustainable Personal Data governance and understand the management of risks especially in the areas of Data Privacy and Security. It affects all organizations whether big or small. Even with the most expensive protection suite, humans are still the weakest link and failure to ensure proper education and inadequate policy setting is often the downfall at any workplace.

There are several reasons for spending money, time and effort on Personal Data Protection and Security. The primary one is preventing financial loss due to data breach, followed by compliance with regulatory requirements, maintaining high levels of productivity and meeting customer expectations. Another important business driver for Personal Data Protection is the recent spate of increasing penalties dealt to businesses. Furthermore with digitalization, governments globally have begun imposing newer and stricter regulations on electronic communications and stored data. Businesses face dire consequences for non-compliance. Finally, the loss of productivity because of a data breach and investigation by the Personal Data Protection Committee (PDPC) is another matter companies especially SMEs can’t afford to pause their business and waste financial and manpower resources on.

Who Should Attend
The suitable students for this programme are likely to be:

Compliance Managers or Data Protection Officers (DPOs)
Human Resource, Admin, IT personnel, Sales and Business Development Executive / Managers who need to be involved in data protection matters

Course Objectives

Competent employees with fundamental understanding of the 9 obligations & DNC provisions
Ability to review existing policies & processes for compliance
Implementation of course knowledge and cyber hygiene practices in daily operations
Develop & Map out the organization’s Data Processing Inventory Mapping (DPIM)
Learn how to conduct regular Data Protection Impact Assessment (DPIA)
Learn how to plan a Data Protection Management Programme (DPMP)
Follow a systematic approach to execute in the event of a data breach

Course Breakdown (Click on each module to expand topic coverage)

Module 1: Introduction to PDPA & Appointment of a Data Protection Officer

Module 2: Consent Obligation, Purpose Limitation & Notification Obligation

Introduction
Obtaining Consent From An Individual
Failure To Opt Out
Obtaining Consent On Behalf Of An Individual
When Consent Is Not Validly Given
Deemed Consent
Obtaining Personal Data From Third Parties
Withdrawal Of Consent
Facilitating The Withdrawal Of Consent
Effect Of A Withdrawal Notice
Exceptions To The Consent Obligation
Publicly Available Data
Purpose Limitation
Informing An Individual Of The Purpose
Manner And Form
Providing Notification Through A Privacy Policy
Information To Include When Stating Purposes
Good Practice Considerations
Use And Disclosure For A Different Purpose
Sample Templates Review
Case Studies
Module Assessment (MCQ) & Answer Review

Module 3: Access & Correction Obligation & Accuracy Obligation

Introduction
Providing Access To Personal Data
How Personal Data Has Been Used/Disclosed
Response Time Frame For An Access Request
Rejecting An Access Request
Fees Chargeable To Process Access Obligation
Exceptions To The Access Obligation
Preservation Of Personal Data
Obligation To Correct Personal Data
Exceptions To The Correction Obligation
Response Time For A Correction Request
Form Of Access And Correction Requests
Requirement Of Reasonable Effort
Ensuring Accuracy Of Personal Data
Sample Templates Review
Case Studies
Module Assessment (MCQ) & Answer Review

Module 4: Protection Obligation & Retention Limitation Obligation

Introduction
Examples Of Security Arrangements
Administrative Measures
Physical Measures
Technical Measures
How Long Personal Data Can Be Retained
Ceasing To Retain Personal Data
Determine If Retention Of Personal Data Is Ceased
Anonymising Personal Data
Sample Templates Review
Case Studies
Module Assessment (MCQ) & Answer Review

Module 5: Transfer Limitation Obligation & Accountability Obligation

Introduction
Conditions For Transfer Of Personal Data Overseas
Scope Of Contractual Clauses
Data In Transit
Appointing A Data Protection Officer
Registering Your Dpo With Pdpc
Internal & External Data Protection Policies
Communication To Staff On Policies & Practices
Formalized Process For Access Request & Complaints
Make Publicly Available The Dpo’s Contact Information
Other Related Provisions
Other Measures Relating To Accountability
Sample Templates Review
Case Studies
Module Assessment (MCQ) & Answer Review

Module 6: Do Not Call Provisions & Preventing accidental disclosure when processing and sending personal data

Introduction
Definition Of “Specified Message”
Exclusions From The Definition Of Specified Message
Duty To Check The Dnc Register
Obtaining Clear And Unambiguous Consent
Consent Evidenced In Written Or Other Form
Requiring Consent For Telemarketing As A Condition
Other Obligations Relating To Consent
Exemption For Certain Specified Messages
Providing Information Identifying The Sender
Providing Information For Recipient To Contact Sender
Definition Of “Sender”
Sending Specified Message To A Singapore Number
Excluded Persons
Defence For Employees
Sending Specified Messages In A Joint Offering
Locations Of Sender And Recipient
Telemarketing On Personal Data Before Pdpa Effected
Measures To Prevent Sending To Wrong Recipients
Application To Cases
Relevant PDPA Obligations
Checklist Of Good Practices For Organisations
Checklist Of Good Practices When Outsourcing
Case Studies
Module Assessment (MCQ) & Answer Review

Module 7: Workplace Cyber Hygiene SOPs, Securing Electronic Personal Data & Disposal of Physical and Electronic Medium

Introduction
Email Spoofing Demonstration
Redirection URL Links Demonstration
Malicious Downloads
Recommended Browser Settings
Connecting To ‘free’ Wifi Hotspots
Useful Links
10 Best Cyber Hygiene Practices
Web Browser Security
Browser Configuration
Ublock Origin Plugin
Browser Containers
Browser Agents
TOR Browser
Browser Testing
Virtual Private Networks
Adopting ICT Security Measures
Consolidated Checklist Of Good Practices
Consolidated Checklist Of Enhanced Practices
Physical Disposal Measures
Shredding Issues And Practices
Third Party Service Providers
Case Studies
Module Assessment (MCQ) & Answer Review

Module 8: Data Processing Inventory Mapping (DPIM) & Data Protection Impact Assessment (DPIA)

Introduction
Documenting Data Flows In The Organisation
Data Inventory Map
Data Flow Diagram
When To Conduct A DPIA
Who Should Be Involved
DPIA Lifecycle
Assess Need For DPIA
Plan DPIA
Identify Personal Data And Personal Data Flows
Identify And Assess Data Protection Risks
Risk Assessment Framework
Create an Action Plan
Implement Action Plan and Monitor Outcomes
Sample Templates Review
Module Assessment (MCQ) & Answer Review

Module 9: Data Protection by Design & Data Anonymisation Techniques

Introduction
DPbD Principles
DPbD and the Software Development Lifecycle
DPbD for Existing ICT Systems
Good DPbD Practices For ICT Systems
Data Protection Impact Assessment (DPIA)
Collection of Personal Data by ICT Systems
Notiﬁcation of Purpose & Data Protection Policy
Getting Consent for Users’ Personal Data
Development of ICT System
Online Forms
Access Control
Testing of ICT System
Access, Correction and Accuracy of PD in ICT Systems
Housekeeping of Personal Data in ICT Systems
User Device Security
Exporting Data
Retention of Personal Data in ICT Systems
Maintenance Phase
Setting Up A Website
Key Considerations
Outsourcing
Website Security
Security Policies And Processes
Security Design
PDPA Obligations
Terminology
Data Anonymisation Concepts
Disclosure Risks
Basic Data Anonymisation Techniques
Putting It Together
Summary
Case Studies
Module Assessment (MCQ) & Answer Review

Module 10: Data Protection Management Programme & Managing Data Breaches

Introduction
Developing A DPMP
Policy
People
Process
PDPA Assessment Tool For Organisations (PATO)
Risk Monitoring & Reporting Structure
Maintenance
Preparing For Data Breaches
Responding To Data Breaches
C.A.R.E
Possible Causes Of Data Breaches
Data Breach Notiﬁcation To The PDPC
Data Breach Notiﬁcation To Affected Individuals
Module Assessment (MCQ) & Answer Review
Course Assessment (PDPC Corporate E-learning)

Trainer Profile

Andy Prakash co-founded AntiHACK.me, Singapore’s first bug bounty platform, working with the top community of white hat hackers to identify and report vulnerabilities in businesses’ websites, mobile applications and systems.

As the Chief Information Officer, he has given speeches and conducted masterclasses for ACE startups, co-working spaces, Echelon by e27 (2019), Chamber of Commerce and even Interpol 2019.

Seeing a lapse in the Data Protection industry, he started Privacy Ninja, providing PDPA Consultancy, training, audit and Outsourced DPO services. He is the designated Data Protection Officer for numerous companies in Singapore and handles Data Protection matters on a day to day basis.

Andy is the the outsourced DPO for ongoing notable clients like Marina Bay Holdings Group, Adam Khoo Learning Technologies, Curtin University, GrandBanks and more.

He has also been featured on numerous media outlets like Channel News Asia, Channel 8 and Berita Harian, on data privacy, cyber security and its various associated topics.