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Setting cybersecurity safeguards and policies may not be enough to prevent a breach. This is because there could be hidden vulnerabilities that cannot be noticed firsthand. With this, when there’s a breach that occurs, organisations must conduct a data breach response to mitigate and stop the breach from incurring more damage to the organisation.
Employees are considered the weakest link when it comes to the organisation’s cybersecurity. Provided that employees have access to the personal data that the organisation manages, employee sabotage is the biggest insider threat that must be addressed before it becomes a problem in the future.
One advantage of outsourcing your DPO is knowing that such officer is an expert in the field. It is also significantly less expensive than hiring a full-time employee. Moreover, outsourcing your DPO ensures that such an officer is knowledgeable about the PDPA’s data protection obligations and can provide value with cybersecurity experience.
Protecting customer information matters as failure to do so would mean a financial penalty imposed by the PDPC, ranging up to S$1,000,000, and the loss of trust from customers and potential future clients.